Privacy Policy
Last Updated: May 10, 2026
This Privacy Policy explains how we collect, use, store, and protect your information when participating in our coaching, training sessions, programs, events, camps, online services, and website.
By participating in any service, program, session, or event, you agree to the terms outlined below.
Information We Collect
We may collect the following information from clients, athletes, parents/guardians, or website visitors:
Full name
Phone number
Email address
Emergency contact information
Health or injury information voluntarily disclosed
Payment information
Social media handles
Photos and video content captured during training sessions or events
Performance data related to training
For youth athletes under the age of 18, information may be collected through a parent or legal guardian.
How We Use Your Information
Information collected may be used for:
Scheduling and communication
Delivering training services
Program customization
Client progress tracking
Marketing and promotional content
Social media content creation
Internal business operations
Safety and emergency purposes
We do not sell personal information to third parties.
Photo & Video Consent
By participating in any training session, event, group session, camp, or program, you acknowledge and agree that photos and videos may be taken during participation.
These photos/videos may be used for:
Social media content
Marketing and promotional materials
Website content
Educational content
Advertisements
Branding purposes
This includes content posted on platforms such as Instagram, TikTok, YouTube, Facebook, websites, advertisements, and future promotional campaigns.
If a participant does not wish to appear in media content, they must provide written notice prior to participation.
For participants under 18 years old, a parent or legal guardian grants permission for media usage by allowing participation unless written notice is submitted beforehand.
Youth Athlete Participation
Parents and guardians acknowledge that participation in strength training, conditioning, speed training, athletic performance training, or any physical activity carries inherent risks including injury, illness, or physical strain.
While all reasonable precautions are taken to provide a safe training environment, participation is voluntary and done at the participant’s own risk.
Parents/guardians are responsible for informing coaches of any medical conditions, injuries, allergies, limitations, or restrictions before participation.
Health & Medical Disclaimer
Clients and participants confirm they are physically able to participate in training activities.
Participants should consult a physician before beginning any exercise or nutrition program.
We are not responsible for injuries, health complications, aggravation of existing conditions, or medical emergencies resulting from participation.
Participants are responsible for communicating any discomfort, pain, dizziness, injury, or health concerns immediately.
Payment Policy
Payment is required prior to or at the time of service unless otherwise agreed upon.
Failure to complete payment may result in suspension or cancellation of services.
Packages, memberships, or prepaid sessions are non-refundable unless otherwise stated in writing.
Cancellation & No-Show Policy
Clients must provide at least 24 hours notice for cancellations or rescheduling requests.
Cancellations made within 24 hours of a scheduled session may be charged the full session amount.
No-shows may also be charged in full.
Repeated late cancellations or missed sessions may result in refusal of future bookings.
For group sessions, camps, or events, refunds are not guaranteed once a spot has been reserved.
Online Coaching & Communication
Online coaching clients are responsible for maintaining communication and completing check-ins as requested.
Results vary between individuals and cannot be guaranteed.
Failure to follow programming, nutrition guidance, recovery recommendations, or communication requirements may impact outcomes.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
Injuries sustained during training
Loss of personal property
Damages resulting from participation
Indirect or incidental damages
Missed athletic opportunities
Health complications arising from training participation
Participation in all activities is voluntary and undertaken at the participant’s own risk.
Code of Conduct
We reserve the right to refuse service or remove any participant for:
Harassment
Unsafe behavior
Disruptive conduct
Disrespect toward coaches or participants
Inappropriate language or actions
Failure to follow instructions or safety guidelines
No refunds will be issued in cases involving removal due to misconduct.
Website Usage
All website content including logos, branding, videos, graphics, programming materials, and written content remain intellectual property unless otherwise stated.
Content may not be copied, reproduced, distributed, or reused without written permission.
Privacy & Data Protection
Reasonable measures are taken to protect client information; however, no digital platform or method of transmission is completely secure.
By using our services or website, you acknowledge and accept these risks.
Changes To Policies
We reserve the right to update or modify these policies at any time without prior notice.
Continued participation in services after updates constitutes acceptance of the revised policies.
Contact Information
For questions regarding these policies, services, or participation requirements, please contact us through our official website, social media pages, or business email.
Terms & Conditions
Last Updated: May 10, 2026
By purchasing, booking, attending, or participating in any training service, event, session, camp, or online program, you agree to the following Terms & Conditions.
Services
Services may include but are not limited to:
Personal training
Group training
Strength & conditioning
Athletic performance training
Powerlifting coaching
Hybrid conditioning
Mobility and recovery training
Online coaching
Team training
Camps and events
Services may be modified, rescheduled, or adjusted when necessary.
Assumption of Risk
Physical exercise and athletic training involve inherent risks including injury, illness, muscle soreness, falls, equipment-related incidents, or other health complications.
By participating, clients and participants voluntarily assume all risks associated with training activities.
Release of Liability
Participants agree to release and hold harmless the business, coaches, staff members, contractors, facilities, and affiliates from liability for injuries, damages, claims, or losses arising from participation.
This applies to all training environments including commercial gyms, private facilities, outdoor locations, rented spaces, schools, sports facilities, and online coaching.
Youth Athlete Consent
Participants under the age of 18 must have consent from a parent or legal guardian.
Parents/guardians acknowledge the physical nature of training activities and accept associated risks on behalf of the minor participant.
Media Release
Participants grant permission for photos and videos taken during training sessions or events to be used for marketing, branding, advertising, social media, educational, and promotional purposes.
This includes content captured during:
Individual sessions
Group training
Athletic sessions
Camps
Events
Gym sessions
Competitions
Written notice must be submitted before participation if media exclusion is requested.
Scheduling & Attendance
Clients are responsible for arriving on time and prepared for scheduled sessions.
Late arrivals may result in shortened sessions.
Repeated missed sessions, lateness, or scheduling conflicts may impact future bookings.
Cancellation Policy
A minimum of 24 hours notice is required for cancellations or rescheduling.
Sessions cancelled within 24 hours may be charged in full.
No-shows may also result in full charges.
Packages, memberships, camps, or reserved group spots may be non-refundable.
Payment Terms
Payments must be completed prior to participation unless otherwise agreed upon.
Failure to complete payment may result in suspension or termination of services.
Returned payments, chargebacks, or fraudulent disputes may result in additional fees and refusal of future services.
Results Disclaimer
Training results vary based on effort, consistency, nutrition, sleep, recovery, genetics, lifestyle, and adherence to programming.
No specific physical, athletic, aesthetic, or performance results are guaranteed.
Facility Rules
Participants must follow all gym, facility, and safety rules where training occurs.
We are not responsible for injuries, theft, loss, or damages occurring at third-party facilities.
Termination of Services
We reserve the right to terminate or refuse services at any time due to:
Safety concerns
Inappropriate conduct
Harassment
Failure to follow policies
Non-payment
Disruptive behavior
Intellectual Property
Programs, branding, videos, training systems, logos, documents, and educational materials remain intellectual property and may not be copied or redistributed without written permission.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable within the Province of British Columbia and Canada.
Acceptance of Terms
By participating in services, booking sessions, submitting payment, or using the website, participants confirm they have read, understood, and agreed to these Terms & Conditions and Privacy Policy.